If you ever want to feel completely helpless at the hands of the World’s most useless support staff of a web-hosting and domain provider — then by all means sign on with 1and1.com.  Oh, and don’t forget to announce that you’ve totally re-vamped your website and invite folks to visit and then contact 1and1’s support for a simple contract question.  I could write 10,000 pages on the range of emotions every brain cell in my head exploded through.  Nonetheless, I have better things to write, like my best screenplay! So consider yourself warned about the internet company that S@#ks out loud and will never be mentioned again.